Update Vinhomes Grand Park Management Board Information – Officially From July 25, 2025

Vinhomes Grand Park – the most classy smart urban area in Ho Chi Minh City – is constantly improving the quality of service for residents. In order to optimize the experience and receive information more effectively, Vinhomes Grand Park Management Board respectfully announces the standardization of official contact channels, officially applied from July 25, 2025.

Important changes for Vinhomes Grand Park residents from July 25, 2025

Important changes for Vinhomes Grand Park residents from July 25, 2025

Important changes Vinhomes Grand Park residents need to note:

1. Stop receiving activities at the customer service offices of Vinhomes Grand Park block

  • From July 25, 2025, the customer service phone numbers of each building will stop working.

  • We do not accept direct feedback at the customer service office of each building.

2. New contact channels of Vinhomes Grand Park Management Board

Residents please use the following official channels for quick and professional support:

📞 Vinhomes Customer Service Center: 1900 2323 89 (extension 4)

  • 24/7 operation – ready to receive and resolve all feedback.

📱 Vinhomes Resident App – Smart Resident Assistant

  • Send feedback, receive notifications quickly

  • Pay electricity – water – management fee bills

  • Register for amenities: BBQ area, swimming pool, sports field…

3. Specialized hotlines remain:

  • 🔒 Security Department: on duty

  • 🎯 Utility Department: 0946 466 094 (from 06:00 – 22:00 every day)

4. New working hours of the Management Office & Reception:

  • Monday – Saturday: 08:00 – 12:00 & 13:00 – 17:00

  • Sunday: 08:00 – 12:00 (New time applied from 07/07/2025)

✅ What should Vinhomes Grand Park residents do?

👉 Update the official contact channels above immediately for fast – accurate – effective support. 👉 Minimize contact via the old customer service number at the building to avoid information interruption.

Vinhomes Grand Park is committed to continuing to bring residents a civilized – modern – smartly connected living environment and superior amenities.

📌 For any questions, please contact hotline 1900 2323 89 (extension 4) for detailed instructions.